We'll go over how to set up the filter, what. Controlling the filters for BT, Sky, TalkTalk and Virgin Media broadband Each ISP has its own name for the filter, and the choice of settings varies, too. Account - Cable. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Select each tab you want restricted to on. 168. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. 2 Log in to your Virgin Media account using your email address and password. Re: Websafe settings no longer having effect. 140 even though I'm using Virgin's DNS servers and. 100. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. Sometimes they will be looking to. Select Request a PIN. You. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. With this service, you use the Virgin Media Cloud to save and access your files from anywhere on an unlimited number of devices. You were in conversation with me 3 weeks ago about the same problems. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. We recommend keeping Virus Safe on. We’ve just got Virgin Media Broadband. My Virgin Media App. We'll go over how to set up the filter, what. Use a free web proxy and enter Use the Get Magnet Link site. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. If your Virgin Mobile is connected to your home broadband, you can browse protected. 168. It keeps redirecting to to sign up for virgin internet security what I don’t want. Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 8. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. google (disable when using mobile data) 0 Kudos. Parental controls are a set of tools designed to protect and keep children safe online. Preferred DNS 192. dmof. on 15-04-2023 15:47. If it's just one or two devices, you can manually set the DNS to another DNS Server on those devices. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. In the ‘Web Safe’ section, select ‘Change Settings’. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. Change or cancel your package. Settings. If it's just one or two devices, you can manually set the DNS to another DNS Server on those devices. Phone. Today, both not transmitting ( to double check, I. What is the website,. At present everything wired works perfectly. co. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Virgin Media. Tried every browser, device, incognito mode etc. You only get that output from nslookup if the client you're running it on is configured with those IP addresses. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing the. Learn more Ha. It’s easy to customise by clicking on the Categories. VPN Apps for all devices and unlimited simultaneous connections. Virgin Phone Switchover. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. Hi thank you fir the reply. Mobile Your Account. You can go look up how to change the DNS in whatever operating system you are using yourself. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Can someone advise from Virgin how to sort this out? - 5084023. Use a proxy website like Anonymouse or something. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. Learn more. It only appears when using Microsoft Edge as the browser. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Make sure the setting is saved and applied. If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. Welcome to the community and thanks for taking the time to post your issue on the forums. A (rather unsatisfied) customer. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Setting up a VPN is easy if you use a premium provider. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?There are several parental control apps for your Android device available in the Google Play store. 192. #3. Any attempt bounces me back to my account page. QuickStart, set up and connections. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. But as you say they could turn it on any time so best to regularly check if its still off. 2 hours ago. Follow these steps to turn off Virgin Web Safe: Log in to your My Virgin Media account. . How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Every attempt bounces me back to the 'My Account' page. Networking and WiFi. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. . 1. Makes sure your dns settings on your computer are manually set - 8. FYI: default settings is for Web Safe to block access to VPN sites. 3 weeks ago. Any attempt bounces me back to my account page. QuickStart, set up and connections. VODAFONE. 296. Navigate to the My Apps tab and select Web Safe from the menu. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. 8. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. 1 useful. If you haven’t changed your password, the default one is placed on the bottom of the router. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 6:10 PM · Nov 15, 2021. It’s easy to turn on. 8. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Log in to My Virgin Media. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. icon on the upper-left edge of your screen. Confirm the Wi-Fi Hotspot is turned off: To double-check that the Wi-Fi Hotspot is indeed turned off, you can try connecting to the network using another device. 222 and 208. Status: Offline. I’ve tried re-booting the hub etc but no joy. Looking on here and also Twitter it looks like many o. Select Help & Settings. Pretty easy really. Virgin Media takes online safety seriously. Virgin Media Security Bypass: Virgin Media has also made a few changes to their service, affecting the IPTV service. Learn more. If you see two software update options available, choose the one you want to install. Re: Web safe problem. The easiest way to access websites blocked by your ISP is by connecting to a VPN. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. 15-02-2023 21:11 - edited 15-02-2023 21:15. connection problems. Follow. Thanks for reply. If your websafe option is off, then the toggle will be greyed out. If yours isn’t listed, check the online help pages or contact support for more information. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. ive tried using chrome,firefox on my phone, and using edge on my laptop with no avail, also tried the app. 255. If you changed the computer's network settings to use any Public DNS does that re-gain access. Any website unsuitable for children is blocked by default. My Virgin Media app. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Safety first! An ounce of prevention is worth a pound of cure when it comes to securing your devices. Not sure if VM/Child Safe support team have changed anything, or perhaps the following action made a difference: Basically, I removed all the surplus elements such as "and "//" in the URLs, and just kept it to the bare minimum e. Accessing Websites Blocked By Virgin Media. 100. IP address 192. Click WebSafe. . Entertain me; Broadband Deals. 1. Im having all the same issues as the original poster been at it for a few hours before I thought to come here . 0. 8. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. How to access advanced settings. Select Parental Controls. Virgin Media takes online safety seriously. Virgin Mobile sign in. Here are our top tips to help you on your way. I signed in to "my account" but didn't see anything about websafe. Adjust the settings according to the level of protection you want. 1 or whatever else you like. What to do if Virgin Media Web Safe isn't working. Go to My Apps. 8. 8. This allows you to choose the type of content you can restrict. 0 Kudos. Open any browser and, in the address bar, type Virgin Media IP address — 192. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. So you can kick back and enjoy yourself, knowing somebody’s got your. Here are our top tips to help you on your way. Learn more. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 8 and/or 1. 3. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. To turn off SafeSearch on Virgin Media, follow these simple steps: 1. Learn how you can change Web Safe settings to turn Child Safe off. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. Set “Private DNS provider name” to: dns. 3: 7781: 38: virgin media. 255. Not able to access websafe_setting page (able to go to update_profile page). 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. Virgin Media's DNS servers don't seem. Click on Manage Web Safe. Please look out for it in the top-right, purple envelope. Sign in to your online account change setting there. And possibly the best thing about Web Safe is it. This allows you to choose the type of content you can restrict. Set “Private DNS provider name” to: dns. 4, it stopped transmitting and appeared disabled in the GUI. That said, the more you know about the web, the better understanding you. Select ‘Disable Shield’. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. You’ll pay nothing for 3 months (with no payment details. Click: Settings. Next, enter in your username and password. Parental controls are a set of tools designed to protect and keep children safe online. . Sign in to your online account change setting there. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. I have to manually click ‘Load Content’ on the email to download them. - 5280770. Vodafone If you would like the Web Safe settings changed, let us know as this can be a work around for now. . This includes restricting children from accessing inappropriate or adult content. This help content & information General Help Center experience. After that, click onManage services. You could also use a VPN to save you from using a proxy site all the time. What’s more, it’s compatible with all device types, from your laptop or MacBook to your Android or iPhone. Hi, each time I go to access websafe settings in the my virgin app, when clicked it takes me back to menu page so I can't turn it off. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. 4. Virgin Phone Switchover. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. google (disable when using mobile data) 0 Kudos Reply. We recommend keeping Virus Safe on. 123,8. 8. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. 3. 0. Please enter your email. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. You can choose to block access to all adult sites. Preferred DNS 192. TBH only recently checked and all websafe was off. At best, it does little. Pretty easy really. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Includes a 30-day money-back guarantee so you can try it risk-free. FYI be aware that this solution requires you make the change to every device connecting to the network unless you wish the remain devices to be restricted by Web Safe. You own router would still have to connect to the VM hub but you can have that switched to modem mode which will means it's own wifi is always off. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Find and uncheck Turn on SafeSearch. If you changed the computer's network settings to use any Public DNS does that re-gain access. The endless Posts on this will continue Until we are : 1) Told how to do this ( by using the inoperative greyed out tab 'Do Not Show SSID' ) 2) Told there's been a Software Update to rectify. While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. I'm a Very. It's never been easier to use your Virgin TV thanks to our help guides. Joining in. AutoModerator • 4 yr. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 0 Kudos. 0. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. run the Standard test and confirm the Hostname. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. I can't do this. 1. John_GS. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. It looks like my websafe setting is switched to off. g. Click Apply. 0. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Over 400 servers in the UK and over 5,500 worldwide. Web Safe work as configured. Networking and WiFi. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Post Reply Related Content. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 0 you will need to use 192. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Try with OpenDNS using 208. From within your browser, click on the Advanced settings option. Switch on Child Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I. Select Parental Controls in Virgin Media Web Safe. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. You can even reboot your Hub from the comfort of your sofa. These tools can be installed across all devices, including mobile phones, computers and consoles. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. For a single one, you may be able to get an exemption. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. Virgin Media offers a free backup service to broadband customers. After looking at this post, I realised that might be due to my Mac's DNS setting being changed. Billing and payments. Changing to a different DNS server seems to have worked though, and hopefully it'll prevent them buggering about with the connection in the future too. Virgin Media;. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. We are able to update this setting for you manually too, we just need to confirm a few account details. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. Networking and WiFi. SpeedQuickStart, set up and connections. Step 3: Select the child safe mode option. Can you try refreshing your network and clearing your cache and cookies. Please make your own thread in the future Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team Best wishes. Other parental controls. Click: Web Safe. 168. In this conversation. If you haven’t changed your password, the default one is placed on the bottom of the router. Networking and WiFi. Tick Do not request a PIN. Best wishes. You will need to disable PLUSNET SAFEGUARD Once your broadband service is ready, go to the Plusnet SafeGuard control panel and click the ON/OFF button at the top of the screen ( this can take up to 2 hours to take effect ) For PLUS NET SAFEGUARD. Which means likely its been off for years. 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP. If you can not log into your Surfshark account, skip the first suggestion. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. You may want to start by seeing what your site report looks like using a tool like Blocked. Forum; Apps. Select Help & Settings. Not able to access websafe_setting page (able to go to update_profile page). This is a fast and very easy trick that can work even if you're not a Virgi. You don’t need to be a web wizard to know how to take care of your kids online. com, minecraft. in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023If you are absolutely sure the Virus Safe warning is a false positive then a temporary workaround would be to add it as an Allowed Website in Child Safe, as highlighted below:. Subnet prefix length 255. Account - Cable. 159. You will be prompted to enter your PIN Number. 1. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. Plug in all your devices. From there the Web Safe can be accessed and configured. Registration is fast, simple and absolutely free so please join our community. QuickStart, set up and connections. Mobile Your Account. Recently I tried to map my Mac's Google domain to force SafeSearch settings on (via Google's instructions here), but since then, the WebSafe on my Mac stopped blocking websites it should. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. Doesn't work in Igconito, Chrome Browser, Edge or Safari. You can choose to block access to all adult sites. Parental controls block websites and applications that you think are unsuitable for your child. in/myVM . That is : * Unable to disable SSID Broadcasting on Hub 3 *. Hey @DavidCalla,. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Please enter your email. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. As per the subject. Sign in . Use Google translate but you won’t be able to search. co. 0 Kudos. 1. Websafe is blocking websites while the setting is turned off in settings.